AI for your pharmacy ⚕️: beyond traditional security
Pharmacies face unique security challenges: they manage high-value products, often small in size, while navigating a highly variable customer flow. It is crucial to maintain a welcoming environment and discreet, which makes surveillance complex. In this context, traditional video surveillance systems show their limitations. They merely record events passively, offering only a reactive capability after the fact, once the loss has been discovered.
This is where intelligent video surveillance comes in, a necessary evolution that transforms passive security into a true proactive operational asset . Far from being an inaccessible futuristic technology, artificial intelligence (AI) is now a concrete and powerful tool. It is designed to effectively protect your assets, your staff, and your customers, acting as a vigilant and intelligent sentinel that analyzes situations in real time.
Proactive detection of suspicious gestures to reduce shrinkage 🎯
Imagine a technology that doesn't just see, but understands what it sees. This is the principle behind AI video analysis solutions. The system integrates directly with your existing surveillance cameras and continuously analyzes video streams to identify specific behaviors, previously defined as being at-risk. With constant precision and vigilance , artificial intelligence is capable of recognizing subtle gestures often associated with shoplifting, acting as an additional staff member entirely dedicated to security.
Possible detections include:
- The rapid concealment of items in a bag, a pocket, or under clothing.
- Consumption of products directly in the aisles.
- Opening of packaging to steal only the contents.
- Use of a shopping cart or stroller to hide the removal of items.
The benefit is immediate: your staff receives a targeted alert and can intervene quickly and discreetly , thus preventing the loss before it even occurs.
Optimize your operations and improve the customer experience ⚙️
One of the major advantages of AI is its ability to operate 24/7, without ever experiencing fatigue or distraction. It thus ensures continuous protection of your pharmacy , including during peak traffic times or outside of opening hours. When a suspicious gesture is detected, innovative solutions like Oxania send near-instant alerts to a dedicated mobile application. These targeted notifications allow your team to react appropriately, without having to review hours of recordings.
This efficiency frees up valuable time for your staff. Instead of passively monitoring screens, your teams can fully concentrate on their higher value-added tasks: customer reception, advice, and sales. Moreover, integration is very simple. The solution is designed to easily integrate with your existing video surveillance infrastructure , which minimizes installation costs and technical complexity.
An ethical and human-centric approach ✅
It is fundamental to emphasize: artificial intelligence is a decision-support tool , not a substitute for human judgment. The system alerts on a potentially suspicious situation, but it is always a qualified member of your staff who analyzes the context, validates the relevance of the alert, and decides on the action to take. This human-machine collaboration ensures a measured and appropriate response to each situation.
The respect for privacy is also at the heart of this technology. Image analysis is performed locally, ensuring that sensitive video data is not processed in the cloud. Finally, the system offers great flexibility, allowing pharmacists to easily adjust the detection type parameters to perfectly suit the layout of their point of sale.
Transform security data into business intelligence 📈
The power of intelligent video analysis doesn't stop at security. It transforms your video surveillance system into a source of valuable data to drive your business and improve your profitability. A complete solution like Oxania transforms a cost center into a true performance driver. Thanks to people counting, you get reliable traffic statistics, allowing you to analyze peak hours , measure the real impact of your promotional campaigns, and optimize staff schedules.
In parallel, heatmaps offer you a clear visualization of customer journeys. You can instantly identify the “hot” and “cold” zones of your pharmacy, crucial information for rethinking the aisle layout , optimizing the merchandising of your flagship products, and improving traffic flow for a better customer experience. This strategic investment equips you with powerful tools to make informed decisions based on concrete data.
