AI for your pharmacy ⚕️: beyond traditional security
Pharmacies face unique security challenges: they handle high-value, often small-sized products, while navigating a highly variable customer flow. It is crucial to maintain a welcoming and discreet environment, which makes surveillance complex. Faced with this, traditional video surveillance systems show their limitations. They passively record events, offering only a reactive capability, once the damage has been noted.
This is where intelligent video surveillance comes in, a necessary evolution that transforms passive security into a true proactive operational asset . Far from being an inaccessible futuristic technology, artificial intelligence (AI) is now a concrete and powerful tool. It is designed to effectively protect your assets, your staff, and your customers, acting as a vigilant and intelligent sentry that analyzes situations in real time.
Proactive detection of suspicious gestures to reduce unknown shrinkage 🎯
Imagine a technology that doesn't just see, but understands what it sees. This is the principle of AI video analysis solutions. The system integrates directly with your existing surveillance cameras and continuously analyzes video feeds to identify specific behaviors, previously defined as risky. With constant precision and vigilance , artificial intelligence is capable of recognizing subtle gestures often associated with shoplifting, acting as an additional staff member entirely dedicated to security.
Possible detections include:
- The rapid concealment of items in a bag, pocket, or under clothing.
- Consumption of products directly on the shelves.
- Opening packages to steal only the contents.
- Using a shopping cart or stroller to conceal the removal of items.
The benefit is immediate: your staff receives a targeted alert and can intervene quickly and discreetly , thus preventing loss before it even occurs.
Optimize your operations and improve customer experience ⚙️
One of the major advantages of AI is its ability to operate 24/7, without ever experiencing fatigue or distraction. This ensures continuous protection of your pharmacy , including during peak hours or outside opening hours. When a suspicious gesture is detected, innovative solutions like Oxania send near-instant alerts to a dedicated mobile application. These targeted notifications allow your team to react appropriately, without having to view hours of recordings.
This efficiency frees up valuable time for your staff. Instead of passively monitoring screens, your teams can fully concentrate on their higher-value tasks: welcoming, customer advice, and sales. Moreover, integration is very simple. The solution is designed to be easily grafted onto your existing video surveillance infrastructure , which minimizes installation costs and technical complexity.
An ethical and human-centered approach ✅
It is essential to emphasize: artificial intelligence is a decision-making aid tool , and not a substitute for human judgment. The system alerts to a potentially suspicious situation, but it is always a qualified member of your staff who analyzes the context, validates the relevance of the alert, and decides on the action to take. This human-machine collaboration ensures a measured and appropriate response to each situation.
Respect for privacy is also at the heart of this technology. Image analysis is performed locally, ensuring that sensitive video data is not processed in the cloud. Finally, the system offers great flexibility, allowing pharmacists to easily adjust the parameters of the detection types to perfectly adapt to the layout of their point of sale.
Transform security data into business intelligence 📈
The power of intelligent video analysis doesn't stop at security. It transforms your video surveillance system into a valuable data source to drive your business and improve your profitability. A complete solution like Oxania transforms a cost center into a true performance engine. Thanks to people counting, you get reliable statistics on foot traffic, allowing you to analyze peak hours , measure the real impact of your promotional campaigns, and optimize staff schedules.
In parallel, heatmaps offer you a clear visualization of customer journeys. You can instantly identify the "hot" and "cold" zones of your pharmacy, crucial information for rethinking shelf layout , optimizing the merchandising of your flagship products, and improving traffic flow for a better customer experience. This strategic investment provides you with powerful tools to make informed decisions based on concrete data.
