Shoplifting has seen an increase, This phenomenon is particularly worrying for players in the retail sector, especially in the food, DIY, and pharmacy industries. So, how can retailers cope with this trend while preserving the customer experience?
🔎 Better Understand New Forms of Theft
Shoplifting is no longer solely the act of isolated individuals. Today, we observe:
- Organised group thefts,
- Discreet and rapid behaviours,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology at the Service of Security
To counter this trend, many businesses are turning to artificial intelligence. Behavioural detection systems now allow for:
- Identifying suspicious gestures in real-time,
- Alerting staff before a theft is completed,
- Reducing the pressure on security guards by automating surveillance.
Solutions like Oxania , a specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing devices without burdening the customer environment. AI detects suspicious gestures with high precision, without facial analysis or invasion of privacy .
🏢 Maintain a Positive Customer Experience
Security must not detract from customer welcome and comfort. Modern solutions make it possible to reconcile protection and serenity in store. By identifying suspicious behaviours rather than individuals, AI-based systems minimise unnecessary interventions and errors in judgment.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows for:
- Reducing losses related to theft,
- Optimising human resources in store,
- Reassuring staff and customers ,
- Strengthening the image of a modern and responsible business.
🚀 Conclusion: Innovating for Better Protection
Faced with the resurgence of shoplifting, technological innovation appears to be an essential lever. By relying on artificial intelligence, retailers can not only protect their turnover , but also offer a safer and smoother shopping experience.
