Shoplifting has surged, a phenomenon that is of particular concern to retail players, especially in sectors such as food, DIY, and pharmacy. So, how can retailers face this trend while preserving the customer experience?
🔎 Better Understanding New Forms of Theft
Shoplifting is no longer just the work of individuals acting alone. Today, we observe:
- Organized group thefts,
- Discreet and rapid behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require more intelligent surveillance tools .
🤖 Technology Serving Security
To counter this trend, many businesses are turning to artificial intelligence. Today’s behavioral detection systems can:
- Identify suspicious gestures in real time,
- Alert staff before a theft is committed,
- Reduce the pressure on security agents by automating surveillance.
Solutions such as Oxania , specialists in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing systems without burdening the customer environment. The AI detects suspicious gestures with great precision, without facial analysis or invasion of privacy .
🏢 Maintaining a Positive Customer Experience
Security must not compromise customer welcome and comfort. Modern solutions make it possible to combine protection and peace of mind in store. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and errors in judgment.
✅ A Winning Strategy for Retailers
Adopting an intelligent detection technology allows you to:
- Reduce losses linked to theft,
- Optimize staff resources in store,
- Reassure staff and customers ,
- Strengthen the image of a modern and responsible business.
🚀 Conclusion: Innovate to Better Protect
Faced with the resurgence of shoplifting, technological innovation emerges as an essential lever. By relying on artificial intelligence, retailers can not only protect their revenues , but also offer a safer, smoother shopping experience.
