Shoplifting remains a persistent issue for the pharmacy sector. While pharmacies are generally seen as trusted spaces, they are not immune to losses from theft. But which products are most targeted… and more importantly, how can you address this problem in a modern and smart way?
Discover below the 6 products most often stolen from pharmacies , and how innovative solutions like suspicious gesture detection can dramatically reduce these losses, while also improving the customer experience.
💊 Over-the-counter Medication
Painkillers, cold remedies, antacids and other self-service medicines are frequent targets. Easy to access, small in size, and simple to hide in a flash.
How to address this?
Real-time detection of suspicious gestures (like hiding a product under clothing, in a bag or even a pram) can alert staff without disturbing customers.
🪥 Oral Care Products
Electric toothbrushes, whitening kits and branded toothpaste are often targeted. Their higher price makes them attractive to opportunistic thieves.
Benefit of smart surveillance:
With precise gesture analysis, it’s possible to spot unusual behaviour without intrusive monitoring.
🧴 Cosmetics and Beauty Products
Facial creams, anti-ageing serums, high-end makeup… These items combine small size and high value—the perfect combo for theft.
The solution?
An artificial intelligence system like the one offered by
Oxania
detects abnormal behaviour before theft even occurs, enabling proactive prevention.
🚼 Baby Products
Baby formula, nappies and wipes are also regularly targeted.
Artificial intelligence for an efficient approach:
Thanks to gesture-based detection, staff can intervene kindly without causing tension with customers.
🧼 Premium Body Care
Essential oils, organic lotions or dermatological creams are often stolen from city pharmacies. Easier access on the shelves makes them easier to pinch.
AI Advantage:
Cameras equipped with smart algorithms continuously analyse movements, without storing personal data, ensuring privacy is respected.
🧠 Nutritional Supplements
Vitamins, fat burners, diet products and sleep aids are consistently popular—and amongst the most stolen products.
Reducing losses:
By identifying high-risk behaviour (quick concealment, suspicious movements), staff can act quickly and efficiently.
🤖 Technology Serving Security… and Customer Experience
Today, you can secure pharmacies without turning the shop into a fortress. Innovative solutions like AI-powered suspicious gesture detection provide a modern response to the challenge of shoplifting.
👉 They make it possible to reduce losses , improve staff vigilance and most importantly, offer customers a smooth and stress-free experience .
Companies such as Oxania deliver powerful, privacy-respecting technologies already adopted by many businesses in the industry.
🛍️ In Conclusion
Theft in pharmacies is a reality, but it doesn’t have to be inevitable. By combining smart prevention , advanced technology and a customer-centric approach , pharmacies can create a safer environment for everyone.
💡 Want to learn more about intelligent detection of suspicious behaviour? Contact us for a personalised demonstration.
