Shoplifting has been on the rise, a phenomenon that is especially worrying for those in retail, particularly in the food, DIY, and pharmacy sectors. So, how can retailers respond to this trend while still preserving the customer experience?
🔎 Better understanding new forms of theft
Shoplifting is no longer just the work of isolated individuals. Today, we’re seeing:
- Thefts organized by groups,
- Discreet and rapid behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology at the service of security
To counter this trend, many retailers are turning to artificial intelligence. Behavioral detection systems today make it possible to:
- Identify suspicious gestures in real time,
- Alert staff before a theft is completed,
- Reduce pressure on security guards by automating monitoring.
Solutions such as Oxania , specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing systems without making the customer environment more burdensome. The AI detects suspicious gestures with high precision, without facial analysis or infringing on privacy .
🏢 Maintaining a positive customer experience
Security should not come at the expense of customer welcome and comfort. Modern solutions make it possible to combine protection and peace of mind in store. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and judgment errors.
✅ A winning strategy for retailers
Adopting intelligent detection technology allows you to:
- Reduce losses related to theft,
- Optimize human resources in store,
- Reassure staff and customers ,
- Strengthen the image of a modern and responsible store.
🚀 Conclusion: innovate to protect better
In the face of increasing shoplifting, technological innovation stands out as an essential lever. By relying on artificial intelligence, retailers can not only protect their revenue , but also provide a safer and smoother shopping experience.
