Shoplifting has seen an increase. This phenomenon is particularly concerning for retail players, especially in the food, DIY, and pharmacy sectors. So, how can retailers cope with this trend while preserving the customer experience?
🔎 Better Understand New Forms of Theft
Shoplifting is no longer solely the act of isolated individuals. Today, we are observing:
- Organized group thefts,
- Discreet and rapid behaviors,
- Strategies adapted to traditional camera blind spots.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology at the Service of Security
To counteract this trend, many businesses are turning to artificial intelligence. Behavioral detection systems now make it possible to:
- Identify suspicious gestures in real-time,
- Alert staff before a theft is completed,
- Reduce pressure on security guards by automating surveillance.
Solutions like Oxania , specialists in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing devices without burdening the customer environment. AI detects suspicious gestures with high precision, without facial analysis or invasion of privacy .
🏢 Maintain a Positive Customer Experience
Security should not harm the welcome and comfort of customers. Modern solutions allow for reconciling protection and serenity in-store. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and judgment errors.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows for:
- Reducing losses linked to theft,
- Optimizing human resources in-store,
- Reassuring staff and customers ,
- Strengthening the image of a modern and responsible business.
🚀 Conclusion: Innovate for Better Protection
Facing the resurgence of shoplifting, technological innovation appears as an essential lever. By leveraging artificial intelligence, retailers can not only protect their turnover , but also offer a safer and smoother shopping experience.
