Shoplifting has increased, a trend that raises particular concern among retail professionals, especially in the grocery, DIY, and pharmacy sectors. So, how can retailers address this growing issue while maintaining a positive customer experience?
🔎 Understanding the New Forms of Theft
Shoplifting is no longer just the act of isolated individuals. Today, we observe:
- Organized group theft,
- Discreet and fast behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology Serving Security
To counter this trend, many retailers are turning to artificial intelligence. Today’s behavioral detection systems allow you to:
- Identify suspicious gestures in real time,
- Alert staff before a theft takes place,
- Reduce the pressure on security staff by automating surveillance.
Solutions such as Oxania , a specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing systems without making the customer environment more cumbersome. The AI detects suspicious gestures with great accuracy, without facial analysis or infringing on privacy .
🏢 Maintaining a Positive Customer Experience
Security should not compromise customer comfort or hospitality. Modern solutions make it possible to balance protection and peace of mind in store. By identifying suspicious behaviors instead of individuals, AI-based systems minimize unnecessary interventions and reduce errors in judgment.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows you to:
- Reduce losses due to theft,
- Optimize human resources in the store,
- Reassure staff and customers ,
- Strengthen the image of a modern and responsible store.
🚀 Conclusion: Innovate to Better Protect
Faced with the resurgence of shoplifting, technological innovation proves to be a crucial lever. By relying on artificial intelligence, retailers can not only protect their revenue , but also offer a safer and smoother shopping experience.
