Shoplifting has seen an increase, a phenomenon that particularly concerns retail players, especially in the food, DIY, and pharmacy sectors. So, how can retailers face this trend while preserving the customer experience?
🔎 Better understand new forms of theft
Shoplifting is no longer solely the act of isolated individuals. Today, we observe:
- Organized group thefts,
- Discreet and rapid behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology at the service of security
To counter this trend, many businesses are turning to artificial intelligence. Behavioral detection systems can now:
- Identify suspicious gestures in real-time,
- Alert staff before a theft is completed,
- Reduce pressure on security guards by automating surveillance.
Solutions like Oxania , a specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing devices without burdening the customer environment. AI detects suspicious gestures with high precision, without facial analysis or invasion of privacy .
🏢 Maintain a positive customer experience
Security must not harm the welcome and comfort of customers. Modern solutions make it possible to reconcile protection and serenity in stores. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and judgment errors.
✅ A winning strategy for retailers
Adopting intelligent detection technology allows for:
- Reducing losses related to theft,
- Optimizing human resources in stores,
- Reassuring staff and customers ,
- Strengthening the image of a modern and responsible business.
🚀 Conclusion: innovate for better protection
Given the resurgence of shoplifting, technological innovation appears to be a key lever. By relying on artificial intelligence, retailers can not only protect their revenue , but also offer a safer and smoother shopping experience.
