In the pharmaceutical sector, shoplifting remains a real issue. Even though pharmacies are seen as trusted spaces, they are not immune to losses due to theft. But which products are most targeted… and more importantly, how can we address this in a modern, intelligent way?
Find out below the 6 most frequently stolen products in pharmacies , and how innovative solutions like suspicious gesture detection can significantly reduce these losses while improving the customer experience.
💊 1. Over-the-counter medications
Pain relievers, cold remedies, antacids, and other self-service medications are frequently targeted. Easy to access and small in size, they can be concealed instantly.
How to address it?
Real-time detection of suspicious gestures (such as hiding a product under clothing, in a bag, or even a stroller) alerts staff without disturbing customers.
🪥 2. Oral hygiene products
Electric toothbrushes, whitening kits, or branded toothpaste are frequent targets. Their higher prices make them attractive to opportunistic thieves.
Benefit of smart surveillance:
With precise gesture analysis, it’s possible to identify abnormal behavior without resorting to invasive monitoring.
🧴 3. Cosmetics and beauty products
Facial creams, anti-aging serums, high-end makeup… These products combine small size with high value, an ideal combination for theft.
The solution?
An artificial intelligence system like the one offered by
Oxania
detects abnormal behavior before a theft even occurs, enabling proactive prevention.
🚼 4. Baby products
Infant formula, diapers, and wipes are also regularly targeted.
Artificial intelligence for an effective approach:
Thanks to gesture-based detection, staff can intervene in a considerate way without creating tension with customers.
🧼 5. Premium body care
Essential oils, organic lotions, or dermatological creams are often stolen in urban pharmacies. Their placement on accessible shelves makes them easy to grab.
AI Advantage:
Cameras equipped with intelligent algorithms continuously analyze movement without storing personal data, ensuring privacy is respected.
🧠 6. Dietary supplements
Vitamins, fat burners, weight-loss and sleep aids are among the most popular—and most stolen—products.
Loss reduction:
By identifying high-risk behaviors (quick concealment, suspicious gestures), teams can act quickly and efficiently.
🤖 Technology Serving Security… and the Customer Experience
Today, it's possible to secure pharmacies without turning them into fortresses. Innovative solutions such as suspicious gesture detection through artificial intelligence offer a modern response to the challenges of shoplifting.
👉 They make it possible to reduce losses , optimize staff awareness and most importantly, provide a smooth and reassuring experience for customers .
Companies like Oxania offer powerful, privacy-friendly technologies already adopted by many retailers in the industry.
🛍️ In Conclusion
Theft in pharmacies is a reality, but not an inevitability. By combining smart prevention , cutting-edge technology and a customer-centered approach , pharmacies can create a safer environment for everyone.
💡 Want to learn more about intelligent suspicious behavior detection solutions? Contact us for a personalized demo.
