In the pharmaceutical sector, shoplifting remains a very real issue. Although pharmacies are seen as trustworthy places, they are not spared from losses due to theft. But which products are most targeted… and more importantly, how can we tackle this in a modern, intelligent way?
Discover below the 6 most frequently stolen products in pharmacies , and how innovative solutions like suspicious gesture detection can significantly reduce these losses while improving the customer experience.
💊 1. Over-the-counter medicines
Painkillers, cold remedies, antacids and other non-prescription drugs are often targeted. Small and easily accessible, they can be hidden in an instant.
How to tackle this?
Real-time detection of suspicious gestures (such as hiding a product under clothing, in a bag or in a pram) enables staff to be alerted without disturbing customers.
🪥 2. Oral hygiene products
Electric toothbrushes, whitening kits or branded toothpastes are frequent targets. Their higher price makes them attractive items for opportunistic thieves.
Benefits of smart surveillance:
With precise gesture analysis, it is possible to identify abnormal behaviour without resorting to intrusive surveillance.
🧴 3. Cosmetics and beauty products
Facial creams, anti-ageing serums, premium makeup… These items combine small size with high value, making them an ideal target for theft.
The solution?
An artificial intelligence system like the one offered by
Oxania
detects abnormal behaviour even before a theft occurs, enabling proactive prevention.
🚼 4. Baby products
Infant formula, nappies and wipes are also regularly targeted.
Artificial intelligence for an effective approach:
Gesture-based detection enables staff to intervene in a courteous way, avoiding tension with customers.
🧼 5. Premium body care products
Essential oils, organic lotions or dermatological creams are often stolen from urban pharmacies. Their location on easily accessible shelves makes theft easier.
AI advantage:
Cameras equipped with intelligent algorithms analyse movements continuously without storing personal data, thus ensuring privacy is respected.
🧠 6. Food supplements
Vitamins, fat burners, slimming or sleep aids are among the most popular – and most stolen – products.
Reducing losses:
By identifying risky behaviours (quick concealment, suspicious gestures), staff can act swiftly and effectively.
🤖 Technology serving both security… and the customer experience
Today, pharmacies can be secured without turning the space into a fortress. Innovative solutions such as suspicious gesture detection through artificial intelligence offer a modern response to the challenges of shoplifting.
👉 They make it possible to reduce losses , optimise staff awareness and above all, offer a smooth and stress-free customer experience .
Companies like Oxania provide efficient and privacy-friendly technologies, already adopted by many industry brands.
🛍️ In conclusion
Pharmacy theft is a reality, but it’s not inevitable. By combining smart prevention , cutting-edge technology and a customer-focused approach , pharmacies can create a safer environment for everyone.
💡 Want to know more about smart detection solutions for suspicious behaviour? Contact us for a personalised demonstration.
