In the pharmaceutical sector, shoplifting remains a very real issue. Even though pharmacies are seen as trustworthy places, they are not spared from losses due to theft. But which products are most often targeted... and above all, how can we respond in a modern and intelligent way?
Discover below the 6 products most frequently stolen from pharmacies , and how innovative solutions like suspicious gesture detection can significantly reduce these losses, while also improving the customer experience.
💊 Over-the-counter medicines
Painkillers, cold remedies, antacids and other self-service medications are often targeted. Easy to access and small in size, they can be concealed in an instant.
How to tackle it?
Real-time detection of suspicious gestures (such as hiding a product under clothing, in a bag, or even in a stroller) allows staff to be alerted without disturbing customers.
🪥 Oral hygiene products
Electric toothbrushes, whitening kits, or branded toothpastes are frequent targets. Their higher price makes them attractive items for opportunistic thieves.
Benefit of intelligent surveillance:
With precise gesture analysis, it is possible to identify abnormal behaviors without resorting to intrusive surveillance.
🧴 Cosmetics and beauty products
Facial creams, anti-aging serums, high-end makeup... These products combine small size and high value, an ideal combination for theft.
The solution?
An artificial intelligence system like the one offered by
Oxania
detects abnormal behaviors even before a theft occurs, enabling proactive prevention.
🚼 Baby products
Infant milk, diapers and wipes are also regularly targeted.
Artificial intelligence for an effective approach:
Thanks to gesture-based detection, staff can intervene supportively, without creating tension with customers.
🧼 Premium body care
Essential oils, organic lotions or dermatological creams are often stolen in urban pharmacies. Their placement on easily accessible shelves makes theft easier.
Advantage of AI:
Cameras equipped with intelligent algorithms continuously analyze movements without storing personal data, thus ensuring privacy is respected.
🧠 Food supplements
Vitamins, fat burners, slimming products or sleep aids are among the most popular—and most stolen—products.
Loss reduction:
By identifying risky behaviors (quick concealment, suspicious gestures), teams can act quickly and effectively.
🤖 Technology Serving Security… and the Customer Experience
Today, it is possible to secure pharmacies without turning the space into a fortress. Innovative solutions like AI-powered suspicious gesture detection offer a modern response to the challenges of shoplifting.
👉 They help to reduce losses , optimize staff vigilance and, above all, provide a smooth and reassuring experience for customers .
Companies such as Oxania offer efficient and privacy-conscious technologies, already adopted by many players in the sector.
🛍️ In Conclusion
Theft in pharmacies is a reality, but it is not a fatality. By combining intelligent prevention , cutting-edge technology and a customer-centric approach , pharmacies can create a safer environment for everyone.
💡 Want to know more about smart detection solutions for suspicious behaviors? Contact us for a personalized demonstration.