Shoplifting has seen an increase. This phenomenon is causing particular concern among retail businesses, especially in the grocery, DIY, and pharmacy sectors. So, how can retailers confront this trend while preserving the customer experience?
🔎 Better Understanding New Forms of Theft
Shoplifting is no longer just the act of isolated individuals. Today we observe:
- Thefts organized in groups,
- Discreet and quick behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology at the Service of Security
To counter this trend, many stores are turning to artificial intelligence. Behavioral detection systems now make it possible to:
- Identify suspicious gestures in real time,
- Alert staff before a theft occurs,
- Reduce pressure on security personnel by automating surveillance.
Solutions like Oxania , a specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they complement existing systems without burdening the customer environment. AI detects suspicious gestures with high accuracy, without facial analysis or invasion of privacy .
🏢 Maintaining a Positive Customer Experience
Security should not undermine the welcome and comfort of customers. Modern solutions reconcile protection and peace of mind in-store. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and errors in judgment.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows you to:
- Reduce losses due to theft,
- Optimize human resources in-store,
- Reassure staff and customers ,
- Strengthen the image of a modern and responsible business.
🚀 Conclusion: Innovate to Better Protect
With shoplifting on the rise, technological innovation emerges as an essential lever. By relying on artificial intelligence, retailers can not only protect their revenue , but also offer a safer and smoother shopping experience.
