Shoplifting has been on the rise, which is of particular concern to those in retail, especially within the food, hardware, and pharmacy sectors. So, how can business owners tackle this trend while still preserving the customer experience?
🔎 Better Understanding Changing Theft Patterns
Shoplifting is no longer carried out by individuals acting alone. These days, we’re seeing:
- Organised group theft,
- Discreet and rapid behaviour,
- Tactics tailored to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology as a Security Asset
To counter this trend, many retailers are turning to artificial intelligence. Behavioural detection systems now make it possible to:
- Identify suspicious gestures in real time,
- Alert staff before a theft occurs,
- Ease pressure on security guards by automating monitoring.
Solutions like Oxania , a leader in AI-assisted suspicious gesture detection, offer a fresh approach: they enhance existing systems without impacting the customer environment. AI detects suspicious gestures with high accuracy, without facial recognition or invading privacy .
🏢 Maintaining a Positive Customer Experience
Security should never compromise customer welcome or comfort. Modern solutions make it possible to balance protection and peace of mind in store. By focusing on suspicious behaviour rather than individuals, AI-powered systems reduce unnecessary interventions and misjudgements.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows you to:
- Reduce losses due to theft,
- Optimise staff resources in store,
- Reassure staff and customers ,
- Strengthen your image as a modern and responsible business.
🚀 Conclusion: Innovate to Protect Better
With shoplifting on the rise, technological innovation is becoming a vital tool. By leveraging artificial intelligence, retailers can not only protect their revenue , but also ensure a safer and smoother shopping experience.
