Shoplifting has been on the rise, causing growing concern among retail professionals, especially in the food, DIY, and pharmacy sectors. So, how can retailers deal with this trend while maintaining a positive customer experience?
🔎 Better Understanding New Forms of Theft
Shoplifting is no longer just the work of individuals acting alone. Today, we see:
- Organized group theft,
- Discreet and rapid behaviors,
- Strategies adapted to the blind spots of traditional cameras.
These new methods make detection more difficult and require smarter surveillance tools .
🤖 Technology Serving Security
To counter this trend, many retailers are turning to artificial intelligence. Behavioral detection systems now enable:
- Identifying suspicious gestures in real time,
- Alerting staff before a theft occurs,
- Reducing pressure on security agents by automating surveillance.
Solutions such as Oxania , a specialist in AI-assisted suspicious gesture detection, offer an innovative approach: they enhance existing systems without disrupting the customer environment. The AI detects suspicious gestures with great accuracy, without facial analysis or any invasion of privacy .
🏢 Maintaining a Positive Customer Experience
Security must not compromise customer welcome and comfort. Modern solutions make it possible to combine protection and peace of mind in store. By identifying suspicious behaviors rather than individuals, AI-based systems minimize unnecessary interventions and misjudgments.
✅ A Winning Strategy for Retailers
Adopting intelligent detection technology allows you to:
- Reduce losses caused by theft,
- Optimize human resources in store,
- Reassure staff and customers ,
- Strengthen the image of a modern and responsible business.
🚀 Conclusion: Innovate to Better Protect
In the face of growing shoplifting, technological innovation emerges as a key lever. By leveraging artificial intelligence, retailers can not only protect their revenue , but also offer a safer and smoother shopping experience.
