In the world of modern retail, security can no longer rely on human vigilance alone. While industry studies show a 93% increase in shoplifting incidents between 2019 and 2023, technology, particularly artificial intelligence, is becoming an indispensable ally for security officers. Oxania offers a solution for detecting at-risk gestures and sending real-time alerts, designed to work in perfect complementarity with in-store teams.
Multiplied responsiveness thanks to AI
Every second counts when an at-risk gesture occurs on a sales floor area. Thanks to AI-based video analysis technology, an at-risk gesture is identified and flagged within seconds : the alert is sent automatically in under 10 seconds, with no human intervention. This speed of analysis allows officers on the floor to react almost instantly, thereby preventing losses or more serious incidents.
Rather than replacing officers, this approach strengthens them in their strategic role. In a context where shoplifting is steadily rising, having a tool capable of identifying at-risk gestures before an officer has even had time to spot them is a decisive advantage. By receiving a clear alert with a precise visual point of interest on the detected scene, the officer can quickly assess the situation and decide on the appropriate action.
Clear visual alerts for precise action
AI-generated alerts include a point of interest accompanied by an automatic progressive zoom, directly highlighting the at-risk gesture in the video. This means the security officer does not have to scan the entire image or go through whole sequences of footage. They immediately see where to focus their attention and can efficiently verify, confirm or dismiss the alert.
This simplified visual representation addresses a well-documented challenge: as shown by a study published in the International Journal of Industrial Ergonomics, AI visual guidance significantly reduces the cognitive load of video operators. Beyond saving time, this reduction in cognitive load allows officers to focus on their primary mission: protecting people and property.
A winning synergy between humans and technology
Technology is not here to replace humans, but to amplify them. As loss prevention experts point out, AI excels at detecting at-risk gestures, but it is human expertise that makes it possible to assess the context and make the final decision. The human remains the sole decision-maker. By combining the intelligent analysis of AI with the field experience of security officers, retail chains gain in efficiency, responsiveness and peace of mind.
This complementarity also extends to the key role of systems integrators, who ensure the deployment and optimal calibration of these solutions in each environment. The result: a smoother customer experience, a significant reduction in losses and security teams better equipped to face everyday challenges.
Conclusion
Rapid detection of at-risk gestures, combined with clear and direct visualization of alerts, transforms the daily work of security officers. Thanks to the complementarity between artificial intelligence and human expertise, in-store security is entering a new era: more responsive, more precise and resolutely people-focused.
Investing in this synergy means choosing security that is modern, human and intelligent.
